Consumer Protection

We understand the difficulties when consumer rights are breached.  We work with you in dealing with the breakdown in consumer protection and support you through the disappointment disputes of this nature can bring.  

Contact Us Today

Call: +44 1904 217184
Email: enquiries@pw-la.co.uk

The Consumer Protection Act 2015 protects the interests of the consumer and has established mechanisms for the settlement of consumer disputes over goods, digital content and services.

When things go wrong you have redress for:-

  • faulty and counterfeit goods

  • poor service

  • contracts (sales, goods and hire)

  • builders

  • rogue traders

  • credit and store cards

What Remedies Are Available?

Your remedies include:

  • the right to enforce the contract terms for goods, services and digital content

  • right to partial and full rejection of goods

  • the right to repair or replacement of goods

  • right to price reduction or final right to reject goods

  • right to repeat performance for services

  • right to price reduction for services

    Why Choose Us?

    WHY SHOULD YOU INSTRUCT US TO REPRESENT YOU?

    EXPERT alternative dispute resolution

    With a focus on Civil, Commercial & Employment Litigation and Alternative Dispute Resolution, PW-LA delivers comprehensive litigation and advocacy legal services tailored to your specific budget and desired outcomes.

    CLient centred approach

    At PW-LA, we prioritize client satisfaction.  We take the time to listen to your concerns and understand your unique situation.  We explore costs budgeting and funding that aligns with your expectations. Our goal is to provide you with clear, practical advice and representation, guiding you through the legal process with transparency, at all times mindful of legal costs to pursue or defend a case.

    embracing advanced technology

    We are a modern firm that embraces the latest technology and tailored specialist legal AI software, passing on the benefits of reduced preparation times, adding savings on costs.  Providing you with convenient and efficient litigation and advocacy legal services. From virtual consultations to flexible communication options, including WhatsApp and Zoom, we ensure that you can access our services anytime, anywhere.

    Get in touch today

    Get in touch with our friendly team and get started with alternative dispute resolution lawyers today.

    Our registered office is at Tower House Business Centre, Fishergate, York, YO10 4UA, United Kingdom.